If you have a block rule with a category selected, but you want to exclude a website from being blocked within that category, follow these steps.
Using an Allow Rule to Add Exceptions
Overlapping rules in your content policy can be used to create exceptions.
- Create an Allow Rule
- Add the website domain to that new Allow Rule's content.
- Ensure this allow rule is ordered above the conflicting block rule
How to find which rule is responsible for blocking a website:
- Examine your DNS logs to see which rule was responsible for blocking a website
- View the name of the rule on the block page
Temporarily add an exception
If you want to add a website exception sometimes, but not always, you can add a schedule to your new allow rule.