On Android devices, search your list of installed apps for "DNSFilter" or "DNS Agent".
- Uninstall the DNSFilter App or DNS Agent App from your smartphone.
Note: If you've installed the DNSFilter app using ManageEngine (via device management), you might need to remove DNSFilter from your enforced list of applications.
Confirm Filtering is Removed
- On this device (your iPhone or Android smartphone), go to https://www.dnsleaktest.com/ and select standard test
You should not see results from "dnsfilter.co" or "NetActuate":
Access the newer dashboard
- Access Tech Lockdown's new dashboard for full instructions to set up the new version of the filter. Use your original email address with passwordless login to access your account; you should not need to activate a new subscription.
Please feel free to reach out to support if you have any questions.