FAQs and Troubleshooting

Device Config Generator

• Migrating Config Presets to the Device Config Generator
• Incentivize the use of the Filtered VPN on Devices
• Find a Browser Extension ID
• Prevent accessing blocked websites with Screen Time exceptions
• Uninstall Config Files on iOS
• Uninstall Device Config on Mac

Content Filtering

• Troubleshooting SafeSearch
• Enforce YouTube Restricted Mode
• Troubleshooting your Content Policy Rules
• Troubleshooting Block Pages
• Website Blocking Troubleshooting
• DNS App Blocking Troubleshooting

See all 7 articles

Cloudflare Add-on

• How to Reset Browser Cache
• Troubleshoot Linking an Cloudflare Account
• Cloudflare Certificate Troubleshooting
• Router does not allow configuring custom DNS settings
• My Router doesn't let me enter duplicate IPv6 addresses
• Warp Client Troubleshooting

See all 15 articles

Manage Account

• Unable to signin using magic link
• Migrating from Older Versions of Tech Lockdown
• Adding a Secondary Email Address to Lock your Profile
• Recovering your Profile Locking Passcode
• Change Tech Lockdown Login Email
• Cancel Tech Lockdown Account

See all 7 articles

Disconnecting your Device From your Content Policy

• Disconnecting your Router from the DNS Content Policy
• Disconnecting your Mac Computer from the DNS Content Policy
• Disconnecting your Windows computer from the DNS Content Policy
• Disconnecting your Android smartphone from the DNS Content Policy
• Disconnecting your iPhone from the DNS Content Policy