General App and Website Help
Device Config Generator
- Profile installation failed: VPN Service payload could not be installed
- Profile installation failed: MCX settings payload could not be installed
- Profile installation failed: One or more keys in the payload must be installed in a device profile
- Upgrading Mac Configs from User to System Level
- Block and Disable Browsers with the Config Generator
- Migrating Config Presets to the Device Config Generator
Content Filtering
- Troubleshooting SafeSearch
- Enforce YouTube Restricted Mode
- Troubleshooting your Content Policy Rules
- Troubleshooting Block Pages
- Website Blocking Troubleshooting
- DNS App Blocking Troubleshooting
Cloudflare Add-on
- How to Reset Browser Cache
- Troubleshoot Linking an Cloudflare Account
- Cloudflare Certificate Troubleshooting
- Router does not allow configuring custom DNS settings
- My Router doesn't let me enter duplicate IPv6 addresses
- Warp Client Troubleshooting
Manage Account
- Recovering a Lost Accountability Partner Email
- Unable to signin using magic link
- Adding an Accountability Email Address to Lock your Profile
- Recovering your Profile Locking Passcode
- Change Tech Lockdown Login Email
- Cancel Tech Lockdown Account
Disconnecting your Device From your Content Policy
- Offboarding Legacy Version of the Filter
- Disconnecting your Router from the DNS Content Policy
- Disconnecting your Mac Computer from the DNS Content Policy
- Disconnecting your Windows computer from the DNS Content Policy
- Disconnecting your Android smartphone from the DNS Content Policy
- Disconnecting your iPhone from the DNS Content Policy
Device Supervision and Management Help
DNSFilter
- Please Migrate your Devices to the New Version of Tech Lockdown
- Sunsetting the Old Version of Tech Lockdown
- Internet Access Limited – Migration Required
- Internet Access Limited – Action Required
- Migrating a Router Configuration to the newer version of Tech Lockdown
- Migrating to the newer version of Tech Lockdown on Mac