Config Presets are an older way of managing apps and features on a supervised iPhone or Mac computer. Here's how to remove and uninstall them from your device.

Uninstalling Config Files requires that your Tech Lockdown profile be unlocked.

• Ensure your Tech Lockdown profile is unlocked before proceeding.

1) View Currently Installed Profiles on your iPhone

While you can have many config files installed on your iPhone at the same time, we strongly recommend removing our older Config Presets that may unintentionally cause conflicts.

To remove Config Files installed with Tech Lockdown, you may need to first install the removable version of the Config File before removing it. It may help to have both your iPhone and another computer handy.

• On your iPhone, go to iPhone Settings > General > VPN & Device Mgmt. You should see a full list of all Config Files currently installed.

2) Remove Config Presets

These steps will need to be done individually for each Config Preset:

• To remove most Config Presets, go to Tools > iPhone > Config Presets on the dashboard. Scroll down to the Uninstall Allowed option, and ensure that it's toggled off.

• Re-download the Config Preset to your iPhone. In the example configuration above, these are the Configs that should be downloaded:

• On your iPhone with Settings open to General > VPN & Device Mgmt, tap on the Config Preset you're removing.

• You should see an option to Remove Profile. Select this to uninstall the Config Preset.